This feature facilitates smooth and structural communication between the sales representative and the sales manager, allowing for a more effective teamwork. A budget entry is also available for each sales account so that to determine the sales value and subsequently generate reports for managers. Reports can be updated by both the manager and sales personnel from anywhere and anytime.

Today, Customer Relationship Management (CRM) manages business processes spanning from sales, support, and marketing to creating effective customer interactions. Given the purpose of CRM, the functionality is straightforward, and the benefits of successful deployments clearly generate value and profitability for any company. However, most CRM applications available now are not in-tune with business IT and cost-saving needs. Beyond the standard functionality required for managing customer interactions, companies need innovative solutions with:

• Low acquisition cost
• Low total cost of ownership (TCO)
• Flexible solution to blend with business process
• Open standards to integrate with legacy systems

Most CRM providers offer expensive and cumbersome client-server applications or hosted solutions whose costs are astronomical, which cannot justify implementation. In view of the situation AfterOffice provides a powerful solution built on an open platform and with valuable feedback from business users. AfterOffice Sales Management is part of the AfterOffice Enterprise solution that understands today's business demands.