This feature facilitates
smooth and structural communication between the sales representative
and the sales manager, allowing for a more effective teamwork. A budget
entry is also available for each sales account so that to determine the
sales value and subsequently generate reports for managers. Reports can
be updated by both the manager and sales personnel from anywhere and
anytime.
Today,
Customer Relationship Management (CRM) manages business processes
spanning from sales, support, and marketing to creating effective
customer interactions. Given the purpose of CRM, the functionality is
straightforward, and the benefits of successful deployments clearly
generate value and profitability for any company. However, most CRM
applications available now are not in-tune with business IT and
cost-saving needs. Beyond the standard functionality required for
managing customer interactions, companies need innovative solutions
with:
- Low acquisition cost
- Low total cost of ownership (TCO)
- Flexible solution to blend with business process
- Open standards to integrate with legacy systems
Most
CRM providers offer expensive and cumbersome client-server applications
or hosted solutions whose costs are astronomical, which cannot justify
implementation. In view of the situation AfterOffice provides a
powerful solution built on a n open platform and with valuable feedback
from business users . AfterOffice Sales Management is part of the
AfterOffice Enterprise solution that understands today's business
demands.
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