• Develop web-based applications.
• Install, configure and upgrade operating systems and software.
• Diagnose hardware and software problems
• Answer customer questions and concerns over the phone, or in person, either resolving the issues with the customer or referring the problem to other technical personnel.
• Responsible for the monitoring/operation of the servers, immediate problem solving and maintaining the Service to the agreed levels.
• Troubleshoot problems with computer systems
• Write user manual/guide
• Conduct training
• Research, learn, and evaluate new software

• Programming skills in PHP, Javascript, etc.
• Familiar with MySQL.
• Good writing skill in English.
• Helpdesk experience.
• Understanding of web applications: webmail, online payment, online storage
• Understanding of Internet, hosting and related technologies on http, pop3, imap, smtp, ftp, dns etc.
• Exposed to open source and Linux
• Able to troubleshoot online problem.
• Able to speak fluent English, Mandarin and Bahasa Malaysia
• Possess own transport
• Responsible and Hardworking Candidate must possess at least a Professional
• Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Required skill(s): Programming, Computer, internet, hardware and software knowledge.
• Required language(s): English, Chinese
• Preferred language(s): Bahasa Malaysia.
• At least 1 year(s) of working experience in the related field is required for this position.

Interested candidates, please send your resume with photo to This e-mail address is being protected from spambots. You need JavaScript enabled to view it