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How to obtain my FTP information? |
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Written by Liang Tyan Fui
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Monday, 03 August 2009 11:53 |
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The FTP server, login name and password are all available at the administrator control panel, that is the avomaster or the admin of the AVO system. In short, you can obtain these information by login as "avomaster" for your particular domain, and click "FTP info" at the control panel. If you are already the administrator (the person who is in the voadmin group), you can also obtain that information thru Profile -> Admin Tasks -> FTP info. |
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Trouble on downloading PDF files |
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Written by Liang Tyan Fui
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Wednesday, 22 July 2009 21:11 |
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Some users may experience computer lockup, network suspended while downloading PDF file from Storage or as webmail attachment. These are likely to occur for large PDF file, over 5 MB in general.
It has something to do with the way the browser handling PDF file, related to PDF plug-in. To overcome this issue, right click on the PDF file link and chose to save it as a file instead of just click on it to let the browser open it. This would ensure the PDF file gets downloaded to your computer, and later open it with Acrobat reader smoothly. |
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Why some users cannot receive my email, claimed that my IP being black listed |
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Written by Liang Tyan Fui
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Wednesday, 22 July 2009 15:26 |
Question:
I am getting a bounced email like the following:
5.7.1 This system has been configured to reject your mail. An IP address(1.2.3.4) found in the message's 'Received:' headers is listed by thelookup site 'xx.xx.com.'. (in reply to end of DATA command)
Answer:
The recipient server has some protection that will reject email that contain black-listed IP in the email. These black-listed IPs covered quite some broadband users' IP, so we believed the recipient server has been over-protected in this case.
To overcome this, you'll have to login with VO webmail and send email from there. Since your broadband IP will not be included in the email sent by using webmail, the chance of getting the email out to these recipients are much higher.
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Tuesday, 21 July 2009 17:07 |
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LAMP (Linux Apache MySQL PHP) service information is available under the avomaster panel, or under Profile -> Admin Tasks -> LAMP (provided you are the administrator). A typical LAMP info page looks like the follow picture. 
For more information on developing in LAMP, refer to:
http://en.wikipedia.org/wiki/LAMP_(software_bundle) |
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Last Updated on Tuesday, 21 July 2009 17:23 |
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How to make payment online |
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Written by Liang Tyan Fui
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Tuesday, 21 July 2009 11:27 |
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There are a few ways you can access the Afteroffice.com online payment system when you need to make payment online.
- Login as the avomaster account, click on "Make Payment" on the control panel.
- Login as your usual AVO account, click on "Profile", then "Admin Tasks", then "Make Payment".
- The online payment access also available here as:
- https://www.onlinepayment.com.my/NBepay/pay/afteroffice/
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Last Updated on Tuesday, 21 July 2009 11:39 |
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